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Customer Reviews.

sales

5

Great product sold in a great way. Salesman (Harry HIlls) was the best.

08 December 2017

service

2

The driver who collected my car from my home was told it was a 2 day job but the person co-ordinating the overall work lead me to believe it would probably only take a day. Consequently I had to change my arrangements

08 December 2017

service

5

Could not be more helpful

06 December 2017

service

5

Helpful staff who deal with any issues effectively. Very thorough examinations of vehicle - found small crack in alloy wheel which would have been easy to miss. Always able to give updates and explanations as required. Vehicle gets nicely cleaned

04 December 2017

service

5

Prompt and thorough service.

04 December 2017

sales

5

Brilliant

02 December 2017

service

1

Vehicle collected twice and returned without any work being carried out computer error was the poor explanation,third time lucky. Collection and delivery drivers were very good and professional.

27 November 2017

sales

5

Always have had a great experience at Broad Oak Mini Ashford . Very helpful ,friendly staff and good coffee !

24 November 2017

sales

5

Broad Oak Mini in Ashford, Kent were brilliant. I ordered the car on Easter Monday and they made sure it came in good time for the November Registration. They kept in touch the whole time. All the staff were excellent.

23 November 2017

service

5

Everything from booking through to completion was very easy and went smoothly. Service reception staff were very helpful and friendly.

21 November 2017

service

5

When I booked the service I was contacted in advance prior to the date as a reminder. I was contacted when the service had been completed. I was greeted, on delivering the car and on collection, with courtesy.

20 November 2017

service

4

They try to be as accommodating as possible and I like the free mini health check.

18 November 2017

service

4.5

Nice early slot very efficient magazines and newspapers to keep me occupied. Car returned clean

16 November 2017

service

5

Just good service

16 November 2017

service

1

As above

14 November 2017

service

5

They has the ability to listen and translate requests onto work sheet which ensured 'one stop' service work completed in one day.

11 November 2017

sales

5

Kevin the salesperson was very polite and understanding of our needs making it an enjoyable experience

10 November 2017

service

5

Mini fixed and back on the road within a few hours, very sympathetic and friendly staff who helped me as only visiting the area and had long drive home!

08 November 2017

service

5

Luke is always good and efficient in sorting any problems relating to my car.

07 November 2017

sales

5

Craig who dealt with me was great and professional and even previous sales members who have felt with me remembered me and had a little chat, it was just so relaxed

07 November 2017

service

5

They came picked my mini up and returned it in just a few hours and all valeted

06 November 2017

service

5

Nothing was too much trouble

03 November 2017

service

4

Satisfied

03 November 2017

service

5

I was not disappointed with any part of the experience.

02 November 2017

service

5

excellent service , pleasant , knowledgeable staff

01 November 2017

service

5

Quick & polite

01 November 2017

sales

4

Few problems, but overall good and reached the conclusion I wanted

31 October 2017

service

5

Luke at Broad Oak provided an excellent service

31 October 2017

service

5

Because I was

30 October 2017

sales

5

Best car showroom I’ve ever visited

30 October 2017

sales

5

Easy to buy. Harry was helpful, enthusiastic and informative without being pushy. We had a decent length of test drive. Delivery was earlier than originally expected, which suited us.

30 October 2017

sales

5

Good handover, good explanations.

24 October 2017

service

5

met all my expectations

24 October 2017

sales

5

Regular updates. Approachable staff.

23 October 2017

service

5

Very professional friendly helpful.

20 October 2017

service

4

On the whole very good.

20 October 2017

sales

5

Jake was friendly, professional and kept me informed throughout the process

17 October 2017

sales

5

Staff so helpful, called me the next day to find out how I was enjoying my car and how I was getting on with the controls

11 October 2017

sales

5

Really friendly and professional staff, happy to offer any help and advice they can.

10 October 2017

sales

5

Very professional and no pressure to buy

10 October 2017

sales

5

They go beyond what we ask for every time - even sent us a video as the car arrived with them

10 October 2017

sales

5

Great communication, even if there was no update, Jake would advise this. Excellent attention to detail. I went in with an idea of which car I wanted, however Jake asked questions to ensure that I was getting the car that was right for me.

03 October 2017

sales

5

harry was excellent as were the other mebers of staff who helped

03 October 2017

service

5

My car was booked in for a (short) routine service there was little point in arranging a loan car.While I waited I was able to look at the newer models and the seating area was very comfortable area to wait. All the work was discussed with me after.

03 October 2017

service

5

The staff at Broad oak Mini are friendly but professional..Always do their best for you.

02 October 2017

sales

5

Sales staff helpful and knowelageful

01 October 2017

sales

5

Very. High professional team. God selection of minis to look at.

01 October 2017

service

3

As above. The work done was fine but the management of the process is over complex.

01 October 2017

service

5

Because you always offer a very good service and you have a professional team working for you.

29 September 2017

sales

5

As above